Opening times: Mon-Sun 08:00 - 20:00
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At Carpet Fresh North East, we enhance the cleanliness and comfort of homes and businesses with eco-friendly products and advanced techniques. Our professional, friendly team is dedicated to personalised service, exceeding expectations, and making a positive impact on the community.
As the owner of Carpet Fresh North East, I am proud to share the journey of our company and our commitment to excellence. What started as a simple idea driven by my passion for cleanliness and attention to detail has grown into a thriving business dedicated to serving North East.
Our mission is to provide top-quality cleaning services that not only meet but exceed our customers’ expectations. I am grateful for the hard work of our team and the trust of our clients, and I am committed to continuing our legacy of quality, integrity, and community spirit. Thank you for being a part of our story.
Here are the 3 core values that makes Carpet Fresh the #1 choice for maintaining your homes curb appeal
At Carpet Fresh North East, I prioritise quality in every service we offer. I ensure that we use state-of-the-art equipment and the latest cleaning techniques to deliver outstanding results. My dedication to rigorous quality control and attention to detail means that we exceed your expectations with every job, making your satisfaction our top priority.
Your satisfaction is my top priority. From the moment you reach out to us, my team and I are dedicated to providing a personalised, friendly service tailored to your needs. I take great pride in our 98% positive feedback rate, which reflects our commitment to making your experience exceptional. Building lasting relationships based on trust and satisfaction is what drives us.
As a proud member of the North East community, I strive to make a positive impact through our work. By choosing eco-friendly products and sustainable practices, we contribute to a healthier environment. I also believe in giving back, supporting local initiatives, and fostering a sense of community. At Carpet Fresh North East, we are not just a cleaning company; we are your dedicated partners in maintaining the beauty and well-being of our shared spaces.
Carpet Fresh North East began with Steven’s passion for cleanliness and attention to detail. Recognising the need for a reliable cleaning service in North East, he set out to create a company that exceeded customer expectations.
Starting small, Steven focused on exceptional service and building a reputation for reliability. With a growing base of satisfied customers, the company thrived. Steven’s commitment to advanced techniques and eco-friendly products set us apart, ensuring each client felt valued.
Today, Carpet Fresh North East proudly serves North East, providing top-notch cleaning that makes homes and businesses cleaner, healthier, and more comfortable. Steven’s dedication and our team’s hard work have built a company rooted in quality, integrity, and community spirit. We continue to strive for a positive impact on every space we touch.
At Carpet Fresh North East, our success is reflected in the numbers. We’ve proudly served over 2,383 satisfied customers, cleaned more than 9,216,000 square feet of carpet, and revitalised countless homes and businesses throughout North East. Our team’s dedication to quality and customer satisfaction has earned us a 98% positive feedback rate. These numbers highlight our commitment to excellence and our passion for creating cleaner, healthier environments for our community.
Trusted local company
A cleaner, brighter, healthier home
Great value for money
Professional service with a smile
Recommended by your North East neighbours
100% Satisfaction money-back guarantee
"Absolutely brilliant service great communication all the way through and Lee was fab explaining all the process. Can't believe the difference my carpets are like brand new again thank you very much. Would highly recommend this company."
Suzie, North East, Google review
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